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Ellis and Greenbank (2015a, October 01). Watching the devices. ANA - ESOMAR. Retrieved April 30, 2024, from
https://ana.esomar.org/documents/watching-the-devices-8597
Phillips, Nicita, Smith and Scarlet (2015a, October 01). Has customer centricity been lacking empathy all along?. ANA - ESOMAR. Retrieved April 30, 2024, from
https://ana.esomar.org/documents/has-customer-centricity-been-lacking-empathy-all-along--8574
Toellner and King (2015a, October 01). Impact with a twist...or the winded path from insight to action . ANA - ESOMAR. Retrieved April 30, 2024, from
https://ana.esomar.org/documents/impact-with-a-twist-or-the-winded-path-from-insight-to-action--8576
Scheir and Koornstra (2015a, October 01). Contextual actions speak louder than words. ANA - ESOMAR. Retrieved April 30, 2024, from
https://ana.esomar.org/documents/contextual-actions-speak-louder-than-words
van den Driest, Wilms, Zwegers and Berkhout (2015a, October 01). Insights2020: Driving customer centric growth. ANA - ESOMAR. Retrieved April 30, 2024, from
https://ana.esomar.org/documents/insights2020-driving-customer-centric-growth-8577
Collings, E. (2015a, October 01). 20:20:20- 20 predictions for 2020. ANA - ESOMAR. Retrieved April 30, 2024, from
https://ana.esomar.org/documents/20-20-20--20-predictions-for-2020
Choate and Maxwell (2015a, October 01). Leveraging passively monitored communities for ongoing insight. ANA - ESOMAR. Retrieved April 30, 2024, from
https://ana.esomar.org/documents/leveraging-passively-monitored-communities-for-ongoing-insight-8581
Bramley and Hickey (2015a, October 01). Mirror, mirror on the wall. ANA - ESOMAR. Retrieved April 30, 2024, from
https://ana.esomar.org/documents/mirror-mirror-on-the-wall-8583
Puleston and Suzuki (2015a, October 01). The quest to design the perfect icon. ANA - ESOMAR. Retrieved April 30, 2024, from
https://ana.esomar.org/documents/the-quest-to-design-the-perfect-icon